Terms of use:
These terms outline our expectations for all users of this “Website”. If there's any ambiguity, please reach out. By using the "Website" (“Shall mean the definition herein unless otherwise stated clearly in the services; Website , web Application , mobile Application and/or any other electronic means DOTSESSION shall provide its services through“) or logging in, you implicitly agree to these terms.
This "Website" is created to facilitate the provision of remote paid consultations. By using this "Website", you agree to this agreement without restrictions or conditions. The "Website" has the right to modify this agreement at any time, and the modified version will be published on the platform. The modified version of the Terms of Use Agreement will take effect from the date of its publication in the "Website". After publication, your continued Use (Use shall mean the reservation of the accounts credentials and none deletion of the account) of the platform is considered your commitment to the terms and provisions of the modified version and your consent to the amendments. The role of the "Website" is limited to providing services that connect Users (service providers) and Clients by providing a unique electronic link for the session through service providers for the Clients to complete the electronic payment process to the service provider and to complete the video communication process. The "Website" is not responsible for the level and quality of services provided by service providers. The terms defined herein shall mean the defined term unless explicitly stated otherwise, when used in this agreement - Terms of Use - mean the following (unless the context requires otherwise): The User is the natural or legal person who wishes to contract with the "Website" or use the "Website" and provides their services to the Clients through the “Website” in their respective field according to their registered data in the "Website" where they shall bear alone all liabilities resulting from or as a result of the disinformation or wrongful use of accounts or hacked accounts or the alike, they are the consultant/service provider and are usually experts/doctors/lawyers, and the alike. The "Website" has the right to freeze the User’s accounts and withhold all payments and payouts until the disputes arising thereof are resolved in full. The "Client" is any natural or legal person who is the user's Client (( Clients in this context shall mean all beneficiaries of the “Website” who seek the services of the Users “Consultants” through the “Website”). The "Website" referred to as www.app.dotsession.com, unless the context of the text has a different meaning. It is a platform to facilitate the provision of paid remote consultations and services from anywhere in the world by connecting Clients seeking consultations with Users, who are consultants or service providers, interactively, easily, securely, and professionally, in accordance with the law while maintaining the confidentiality and privacy of the data of both the "User" and the "Client". Consultations include various fields, including medical, legal, educational, and others. The owner of the "Website" is Dotsession Inc. The owner of the "Website" is headquartered in Amman, Jordan. This "Website" provides an electronic calendar for Users from various fields (medical, legal, educational, and the alike.). It includes audio and visual communication services, as well as an electronic payment gateway to receive the requested Session Fees from the Client after deducting a specified Service fees (Service Fees shall mean unless otherwise referred to in the context , all fees deducted by the “Website” as fees in compensation of the services rendered thereof) in exchange for the services provided by the "Website". The User is responsible for the accuracy of the personal information provided to the “Website” whether it relates to themselves or the "Client". This information includes, but is not limited to, name, phone number, and scheduled appointments, for the purpose of using the "Website" to connect with the intended Clients for communication. All the mentioned terms and conditions, which will be mentioned, include the specific provisions for using this “Website”. It is understood that simply continuing to “Use” the “Website” means your explicit agreement to all the terms and conditions, and you acknowledge your commitment to them at any time when you continue to use it. The User affirms their ownership of the phone number used to register the account and guarantees the accuracy and authenticity of the information required about themselves and the "Client", which will be provided to the “Website”. We are not responsible for the content of the session during or after the booking, payment, and service provision. The “Website” does not require the “User” to provide any confidential or private information, except for the requests mentioned in the "Website" or those requested later through the “Website”. All requests related to service provision are the responsibility of the user, and it is solely their responsibility to protect and not disclose them. The provision of communication between the User and the "Client" depends on the free will, as the "Website" does not assess the Users or the level of content they provide. The User provides the "Website" with information about the "Client", including name, phone number, consultation fee, appointment date, and time, among other information. To effectively receive the previously described service, the "Client" must confirm their desire to receive the consultation/service by making the specified financial payment via the provided link, which includes details of the User , such as name, phone number, rating, session date, session time, and Session Fee, including the “Website” Service Fee, which will be deducted from the "Client's" bank account. In addition, the "Client" must provide details of their electronic payment, including the credit card number, card expiration date, payment card number , card verification code and the name on the credit card. It should be noted that the "Client" can attach files/images that can be viewed by the User. All payments are made in US dollars, and if the "Client" chooses to pay with a different currency, they will be responsible for the currency conversion expenses and any other bank fees. We accept online payments using credit cards issued by Visa, MasterCard, and others in US dollars. For the user to benefit from the "Website", they must register with the "Website" by clicking on the "Sign up” button. This involves adding the full name, field of work, phone number, and password. After creating the account, the User’s bank account information is added, to which the requested Session Fees will be sent. The "Client" has the right to withdraw their service/consultation request and refund the paid amounts within 24 hours before its scheduled time, provided that the amounts were received and are available to be refunded. In such cases, the User will be notified directly through notifications on the calendar (his calendar provided in the "Website"), and the amount will be refunded using the same payment method used for booking confirmation. The refund will be processed within 10 to 45 days, depending on the issuing bank of the credit card, with the “Website's’” Service Fee deducted. After the User provides information about the "Client", an automatic message is sent via WhatsApp to the "Client". This message includes the session link, its scheduled time, and the User’s name. The "Client" confirms the session appointment by providing their electronic payment information in the payment details section of the session link. The “Website” transfers the financial amount from the "Clients" bank account to the designated "Website's" bank account until the session concludes. The payout amount is then transferred to the User’s bank account after the session is ended by the User on a monthly basis and if funds are available, considering the usual bank transfer time, typically ten business days or as required by custom. However, if the User refuses or discontinues service provision before or during the session due to their own reasons and modifies the session date or time, the "Client" can request a financial refund from the User, with the Website Service Fees deducted. If the User decides to change the session date or time before or during the ongoing session by mutual agreement with the "Client", they need to reschedule. If the session was ended by the User without any changes or modifications to the date or time, the User is entitled to the full Session Fee, minus the Service Fee as indicated on the "Website". The "Website" has the right to deduct the Service Fees percentage from the Session Fee collected from the "Client" directly. In case the "Client" incurs any damages resulting from the User’s failure or negligence in delivering the service, the User is solely responsible for the "Client", and the "Website" does not bear any obligations or responsibilities towards the "Client". It is known to both the User and the "Client" that the role of the "Website" is limited to connecting the Users and the "Client" only and cannot be held accountable for anything else. Any dispute or claim arising from the use of the "Website" or related to it will be resolved according to the laws stipulated hereunder these Terms. Persons under the age of 18 are not allowed to create an account, perform transactions, or use the "Website". The Users are responsible for maintaining the confidentiality of their account. Your Use of the "Website" is considered your agreement to any modifications, updates, changes, or improvements made to the "Website". The "Website" always seeks to improve and develop the services it provides and facilitate communication with Clients . Complaints can be submitted within three business days of the incident by submitting the following form; https://www.dotsession.com/pages/terms-of-use; otherwise, the right to file a complaint will be forfeited. Failure by the "Website" to exercise any of its rights or claims for compensation under these terms and conditions, or its delay in exercising or not enforcing them, does not constitute a waiver of any of the above. If any provision or part of this agreement is found to be invalid, unenforceable, or void, the remaining provisions of these terms and conditions remain valid and effective. These terms and conditions include acceptance of the Privacy Policy, so we encourage you to read it for more information. The policies and terms and conditions of this "Website" may be changed or updated from time to time to comply with requirements and standards. Therefore, it is the responsibility of the User and Client" to continuously visit these sections to stay informed of any changes to the "Website" any modification takes effect on the same date of publication. Therefore, if you do not wish to comply with the terms of use of the "Website", you must immediately terminate your access and discontinue your Use. About Us: We, DOTSESSION ("we," "our," "us," or "DOTSESSION"), are dedicated to safeguarding and respecting your privacy. "Website" Ownership: DOTSESSION is the owner and operator of this "Website" (DOTSESSION) and associated websites (collectively referred to as the "website"). User Expectations: When you navigate our "Website", we assume that you will adhere to the guidelines set out in our "Website" terms. If you disagree, please refrain from using the "Website". External Links: DOTSESSION shall on its own consent without the need of your approval and/or occasionally provide links to other websites. If these sites are not under our ownership or operation, we strongly recommend that you review their legal terms, including their privacy policies. We want to clarify that we are not responsible for the practices or content of externally linked websites not administered by us. These links are not to be misconstrued as an endorsement or affiliation with third parties, unless explicitly stated. Handling Personal Information: We only collect your information when there is a valid reason to do so, and we handle it in a legally compliant and ethical manner at all times. Please refer to our privacy policy for detailed information. Trademarks and Copyright: All copyrights related to the screens and pages on this "Website", including the information and materials contained within, are either owned by us or licensed to DOTSESSION (unless otherwise specified). This means you may reproduce, copy, download, or temporarily store excerpts from our "Website" for personal use or when using our products and services. However, any alteration or any other use is prohibited without our prior written consent. Specifically, no one may use, copy, or reproduce our content or any portion of our "Website" on another website or link any other website to ours without our prior written permission. Social Media: DOTSESSION maintains channels, pages, and accounts on various social media platforms to inform, assist, and engage with Clients (Clients shall mean all Clients of the “Website” who seek the services of the Users “Consultants” through the “Website”). We may monitor and record comments and posts about DOTSESSION on these channels to enhance our services. Please note that DOTSESSION is not responsible for any information posted on these sites by third parties or other users. When you interact with DOTSESSION via social media, your personal data may be stored on the social media site's servers, which are beyond our control and may be located in the United States or elsewhere outside our jurisdiction. Applicable Law: These terms are governed by and interpreted in accordance with the laws of the USA/Delaware, and the courts of the same will have non-exclusive jurisdiction over any disputes that may arise. While we hope such situations never occur, DOTSESSION reserves the right to pursue legal proceedings in the courts of your location in the event of a breach of our terms. Severability: To ensure the enforceability of these terms, it should be noted that if any part of the "Website" terms is deemed invalid, unlawful, or unenforceable to any extent by any competent authority, that specific term (or terms) shall be severed from the rest of the terms. The remaining terms will remain valid and enforceable to the fullest extent permitted by law. Changes to "Website" Terms: Any future changes to these "Website" terms will be posted on this page and, if necessary, brought to your attention on the “Website”. Please visit this page regularly to stay updated on any modifications or revisions. If you continue to use our services after these changes, additions, and amendments, it implies your irrevocable agreement with the terms set forth herein. Last Updated: These "Website" terms were last updated on November 10, 2023. Contact Information: If you have any questions, comments, or requests related to these "Website" terms, please reach out to us using our contact form https://www.dotsession.com/pages/contact
Privacy Policy
The confidentiality of user information, beneficiary information, and beneficiary payment information, as well as the privacy of communication between the user and the beneficiary, is ensured. No credit card, debit card, personal identification information, or other personal data will be stored, sold, shared, or rented to any external party. If payment is made for services provided through the electronic application, the requested data will be transmitted directly to the payment service provider via a secure connection. The electronic application will not share any credit or debit card details with any external party.The electronic application takes all necessary measures to ensure the privacy and security of data through the use of various devices and software. However, the application cannot guarantee the security of any information disclosed online. The electronic application is not responsible for the privacy policies of other websites linked to our application. If you provide personal information to any of those external parties, a different policy regarding the collection and use of your personal data may apply. You should contact those parties directly if you have any questions about how they use the information they collect. To obtain their contact details, please reach out to us, and we will provide them.Our integration with Zoom for online conferencing is secured, ensuring that your data and meetings are protected. The only use and access we have through this integration is to create meetings on behalf of users to include them in every scheduled paid meeting. No other Zoom data is accessed or stored by the application, ensuring strict adherence to privacy and security standards.We also respect and protect users’ rights over their data. Users have full control over their personal information, including the right to delete their account. Users can delete their account at any time, and all associated records will be permanently removed from our systems. They can also request access to or updates to their personal data at any time. Additionally, users can withdraw consent to the use of their data, which may affect their access to certain features or services.Appropriate measures are taken to protect your personal information or any of the above-mentioned data provided to the electronic application to ensure secure communication between the user and the beneficiary. These measures aim to prevent unauthorized access, loss, misuse, or alteration.